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February 28, 2008

Puffin away

Bless ...When your younger sibling does something impressive it can provoke not just pride but also jealousy. So it is for us with Puffin, for the brand new Puffin website launched yesterday and it's typically precocious. All shiny-shiny and oh-so-cute with mini-games and author interviews and a newsletter and a brand new blog – everything you could want from the publisher of some of the best kids' books, old and new, there have ever been.

So we will watch carefully and with familial pride as they grow and develop, wishing them all the best and singing their praises to all who'll listen. And with just enough jealousy to want to dig out embarrassing pictures to remind them they weren't always so darn adorable.

Alan
Copywriter

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January 24, 2008

The Libraries of my Mind

News of Art Garfunkel's library being made public knowledge reminded me of my own previous attempts to manage such a mega-project. I normally get about one week into February before I've not only forgotten to update the list, but forgotten what I was reading three weeks ago when I originally stopped updating it. Plus, I find I'm suddenly hyper-aware of my reading habits. Do I really want to remind my future self that I read Diaries of an Internet Lover (borrowed, not bought), or that, while War & Peace still hasn't made the list, The Mitford Girls appears not once, not twice, but three times? I know that people get awfully defensive about this kind of project ("One ought to read for one's enjoyment, not for any list reader") but I think it's interesting how you examine your reading habits through this prism of self-consciousness. I know I tend to tell anyone who asks that I'm reading whichever book I'm writing copy for ("Oh, it's a new edition of The Egyptian Book of the Dead... really fascinating, actually") rather than the book I might have taken up as an antidote (Gone With the Wind - itself a pretty (gulp) challenging read in parts). So it seems that the world will have to live without knowing the historical library of a Penguin copywriter. No bad thing perhaps - it's bad enough that I hide some books from houseguests without only reading what I think my sixty-something self will approve of, although it's a self-editing that I think we're all guilty of in some form or another. In my own home, I'm forbidden from shelving any series together, in case the truth is revealed about my series-reading better half, while an unnamed acquaintance refuses to read any major prize winners/summer must-reads while the streets and buses are still crowded with them as she feels it reveals those readers to be "simpletons".

Do you hide any secret reads from the world? Do you judge those who don't hide? Or are you mature enough to say Accept My Andy McNab Or Be Damned?

Sam the Copywriter 

November 19, 2007

Books by the Greats, Blogged by You

Reluctant as we are to admit it, most people have never heard of some of the best books ever written. And the ones they have read, they either love or hate.  This summer, we at Penguin Classics wanted to get more people reading and arguing about our books, which is why we launched Blog-a-Penguin-Classic.co.uk

It’s now been almost three months since we launched the blog, and it’s getting bigger and better every day. And you can’t call me biased, because the site’s already been listed under ‘things we love’ in Campaign magazine. When we offered one free copy of each book to the first people to put their hands up, all 1,500 were all gone in less than 48 hours, and when we offered the first twenty to Penguin newsletter subscribers, we got over 1,000 pleading emails from across the world.

The beauty of the blog is that it works completely at random – from which review gets published to which book you get in the post. It means that people are being asked to read and review books they might never have picked up, which certainly makes for some interesting reading. When one blogger got Much Ado About Nothing through his door, he made no bones about telling everyone how unimpressed he was; there was outcry from some, while others thanked him for his honesty. Indeed, bloggers love the fact that the site is so honest and the reviews so genuine – it’s a constant reminder that the site is for the readers by the readers, not the publishers.

Check out the site and tell us what you think about any of the titles that have been blogged about already. Someone’s bound to disagree.


Natalie Ramm, Marketing Manager, The Penguin Press

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July 05, 2007

Tonight, Matthew, I'm going to be...

A Book Reviewer - possibly the best job in the world.

I think it just might be - you get free stuff and the power you wield over poor, well-meaning authors and publishers is immense.  So, enter the latest Penguin project to harness the untapped potential of our readers on the t'interweb; Blog a Penguin Classic: Books by the greats, blogged by you

We're creating a blog on which every single Penguin Classic is reviewed by ordinary readers and whether they love it or hate it, we're publishing what they have to say.  At the moment we're recruiting readers to get involved - email us here and if you're in the first batch, you'll get a free book (randomly chosen so be prepared for anything from Austen to Xenophon) and time to read, digest and review. 

Interested?  Good idea / bad idea?  Which book would you love to review and which would be absolute torture?  As usual, let us know...

Anna Rafferty – Penguin Digital Marketing Director

June 29, 2007

Je fais du schmooze

Dan_hon_james_bridle_and_colin_brus A great time was had last night as faces were put to names (or pseudonyms, even) and much Moroccan tea was raised in web salutation. The Hookah Lounge last night was filled with bloggers from across the land, welcomed into the Penguin fold with open arms by us humble corporate lackeys eager to humanise the contact, and press some flesh in the name of community.

Rather predictably, my fanboy moment came from meeting Dan Hon ("of the Hon brothers"), another mastermind from the Perplex City gang and previously COO of Mind Candy. I wrung every last drop of ARG info I could without seeming to pump him militarily, and now Colin and I are hoping to collaborate with him on future projects, not least an ARG we're beginning to think about dabbling with for The Glass Books of the Dream Eaters paperback and Gordon Dahlquist's next hardback, The Factory of Souls.

Jeremy_ettinghausen_and_tim_gednyMany thanks also to the bloggers who gave us a huge amount of entertainment from their literary conversations - since the Penguin offices are normally filled with the kind of chat that passes for small talk in most Thai jails, it was delightful and educational to hear debates on the true nature of Proust, and the (mis)translation of Kafka's cockroach.

And finally, thanks to everyone who made it. Although I never got round to matching all the faces to the names, it's good to know that you people do actually exist. Here's to the Christmas Party.

Sam the Junior Copywriter

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June 12, 2007

What makes a good author blog?

The World Wide Web was made for finding things out. It's the first place I turn whenever I've got an enquiry, whether it's to find a plumber quickly or discover what Dickens' character I am. But sadly, the interweb cannot always help us. Sometimes when we type in a search term to the Google gods nothing relevant comes back despite scouring page after page of results. This is rare and annoying, but hardly surprising. The World Wide Web is not a mirror held up to the world. It more resembles something you'd find in an old fairground hall of mirrors: the silver backing flaking off and leaving black spots of nothing, the glass scratched and misted, the familiar no longer so distinct if not bent entirely out of shape, the multiple reflections and distortions giving you a headache.

If you're an author, however, especially a new one, you're pretty much expected - by your agent and your publisher - to have a presence in this strange mirror world. If people want to know about you or your work, the web is the first place they'll look. If there's nothing there to find, so the wisdom runs, that's a potential reader lost, a word-of-mouth champion who'll never say your name out loud. Unfortunately, for most authors, your agent and publisher aren't likely to put up the money for your own website. So what is an author to do? Well, these days most are advised to have a blog.

But that just creates a whole host of problems for the author. What should an author blog about? How often should they post? Should they post for their readers or themselves? Might it interfere with their other writing? In short, what makes a good author blog?

Clearly, the answers to these questions are as numerous as there are readers and writers, and therefore so riddled with contradictions as to be almost meaningless. However, it seems to me that a good author blog is simply a platform and, behaving a bit like any well-made table, requires four sturdy legs upon which to stand:

1) It should be personal - but not mundane.
2) The author should write about their work as well as their interests.
3) They should be entertaining company.
4) Posts should be regular and frequent.

Unsurprisingly, few author blogs manage all four. Most writers have more pressing matters to attend to.

Dadattree2771133 However, for any author intending to blog, I would suggest they visit Neil Gaiman's journal. Gaiman has been blogging since 2001, when his publisher set up a blog to promote his American Gods book tour. The tour finished, but the blog rolls on and he now has over a million monthly visitors. So what makes it good? (If we're not a publisher salivating over the figures alone.) Firstly, he posts at least a couple of times a week on things that interest him. He's also charming company and when he talks about his personal life, you not only feel like he's talking to you but there's usually a point to his stories: they're the sorts of things you'd tell your friends down the pub, not the trivia you'd put in your personal diary. He tells his readers where he's going to be and when; what he's working on and who with; what stuff is out there and will be coming out soon. And he answers questions. Above all, Gaiman's blog is a reader's blog.

Jangojacksongetabath006_2 By way of contrast, another author blog which I believe is very successful is Jeff Vandermeer's Vanderworld*. Vandermeer posts more regularly than Gaiman and uses the blog as a crucial means of communication. He is also a seriously opinionated and provocative writer who loves a joke. Above all, though, Vandermeer is fascinating on (and fascinated by) being a writer. Not only does he provide a great deal of insight into his works as well as now and again posting new stuff as he's writing it, but also he is very good at hunting down new writers and proving very perceptive about their work. To my mind, Vandermeer's blog, while accessible to all, is more a writer's blog than a reader's one. Many of those who comment are fellow writers or have connections to Vandermeer through his writing. All of this gives Vandermeer a formidable online presence.

11851023 Pale Cast is a different kind of blog again. Unlike Gaiman's and Vandermeer's, this is a young blog. Sarah Singleton, its author, is a children's novelist and a short story writer and yet she does not write her blog for children. She writes, it seems to me, for herself and that is its strength. Her family, her interest in nature and history, her writing, her visits to schools and festivals and even family holidays all prove so inspiring to Singleton that I'm always looking forward to what she has to say next. Singleton may have fewer writing projects to blog about than Vandermeer and Gaiman at this early stage in her career, but she manages to walk the fine line between talking about yourself and being interesting to listen to.

Three successful blogs then. This is no more than a brief snapshot of three that I read and some of the reasons I read them. What author blogs do you read? Why? What's good about them? Let us know.

Colin Brush, Senior Copywriter

* Update, 22nd June: Jeff Vandermeer has moved his blog to here.

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February 15, 2007

Viva Espana Pt1

This week, Penguins from around the globe decamp to sunny Marbella for the annual sales conference, a heady combination of motivational speaking, G8 summit and school outing. Marketing departments have spent the last few weeks putting together lavish presentations showing off the lead titles for the Autumn and rehearsing the performances with which they hope to motivate the sales team to go out and shift what sometimes seems to be outlandish targets for top books.

There are also plenty of opportunities for Penguins to mingle and talk informally, for editors and marketeers to hear from the sales reps what is actually going on inside the bookshops, and in return for the sales reps to get up-close-and-personal pitches for particular titles that editors feel passionately about.

And there are also costumes, party games and plenty of humour, some of it intentional.

One theme that has emerged over the last 24 hours is reaching customers, who are increasingly turning to this new thing called the interweb to find out information on anything from book reviews to hotel guides and film screenings (It will never catch on if you ask me). More and more of our marketing efforts are moving online, especially in key areas such as travel and childrens publishing, and much of what we have heard so far is the rationale behind this change and analysis of 21st century consumer behaviour.

We've still got a few presentations to go, and later in the week we'll blog more about the sales conference and perhaps reveal some sneak details of some of the big titles we hope you'll be putting on your christmas wish list.


Jeremy Ettinghausen

Digital Publisher

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December 07, 2006

The Long Now

Earlier this week Steven Johnson and Brian Eno appeared at the ICA in London to talk about Steven's new book The Ghost Map.  We've published Steven ever since his influential book Emergence and in The Ghost Map he tells the story of the 1584 cholera outbreak in Soho, London. This is the story of John Snow and his quest to prove that cholera infection spreads through contaminated water.  At that time, the establishment was convinced that cholera was spread through bad smells - and London, which was drowning in its own waste, smelt really bad.  This was the 'Miasma Theory'.  When cholera broke out in Soho, which was where John lived, he was able to prove his theory, stop the outbreak and change the scientific beliefs of his time - all by removing the handle of the local water pump. 

Or so the story goes. And it's mainly true - except that the scientific establishment of the day didn't accept John Snow's theory fully until after his death, and when they did it was partly because of the work of another man with local knowledge: the local vicar, Henry Whitehead. This is gripping, narrative history with a Steven Johnson twist, and it's the twist that was discussed very entertainingly by Steven, Brian Eno and the rest of us on Monday night.

Brian Eno is one of the board members of The Long Now Foundation which is dedicated to encouraging long-term thinking about the next 10,000 years.  The Ghost Map is a book that explores the ways that local knowledge, networks and communities work, and the role they can play both in scientific discovery and in the success and importance of city living in our future.  The conversation ranged widely from the megacities and slums of Mumbai or Rio to the building of communities in Second Life.  Along the way we discovered that you can set Long Bets through the Long Now Foundation.  I'm trying to work out what to bet.  Any ideas?

- If you want to hear more from Steven Johnson, check out this week's Penguin Podcast and Steven's own website.

Helen Conford

November 22, 2006

Power to the people

A great visit and talk yesterday from Lauren Cerand, the renowned PR queen. Much made of the joys of digital marketing and PR - why pay tonnes to a newspaper for a tiny ad for your event, when putting out a viral email virtually (forgive the pun) guarantees a crowd of self-selecting devotees?

More important though, is the power of bloggers. Lauren recounted how a secret url passed to one blogger resulted in thousands of hits to the site as the link spread through the community like wildfire. My, how we long for that...

So how to convince all you Dear Readers that my fellow bloggers and I aren't shilling for the corporate buck? Well, we can't even begin to lust after the credibility that the dedication of Miss Snark and Grumpy Old Bookman gives: all we can do is offer a glimpse into the world of Penguin books that some people may not yet have. For instance, I learnt only last week that most publishing houses don't even have a copywriting team. The editors write their own copy! Ha! How charming to know we are slightly unique in the industry. Ooops, are my orange-and-black colours showing again?

Sam the junior copywriter

People read blogs, makes sense

Part of working for an icon of publishing means that we have access to cross industry talent. There are frequent, informal presentations put on by the marketing and publicity team leaders of the various imprints, where such talent is invited to impart new techniques or foresight onto our teams. The latest was a visit from Lauren Cerand who is an independent public relations representative and consultant based in New York and her talent —generating initial buzz and building sustained attention for projects and individuals online has placed her clients in major print and broadcast outlets including National Public Radio, The New York Times and The Daily Show with Jon Stewart.

Lauren was perfect. She introduced herself and her background (a child of publicity for labour legislation in the US who traded politics for culture) and then gave three very good examples of how she creates relationships with bloggers to generate awareness of the books and authors she represents. While Lauren covered a plethora of common challenges and benefits to using blogs, I appreciated that she contextualised the defense of blog marketing and PR in the context of change patterns in cultural consumption. That the way readers interact with media is changing, and the value which was once placed in broadsheet book reviews is now being exchanged for the more inter-personal dialogue that stems from online communites, whether networked or disparate. I like to view this as the emergence of a certain salience in consumption. But it is also my view that this can only happen online, made possible by the interactivity of the medium; the act of reading and consuming, and marketing while consuming. Lauren also touched on this.

Something that struck me as the 40 or so women and 3 men (have you forgotten PR) exited the 7th floor meeting room was the event itself. One of the reasons Lauren was invited to speak to us was the fact that this is brand new territory for publishers. Correct me if I'm wrong, but I understand no other publisher is truly out there interacting with bloggers in a real way (US and UK). I say 'real' to express the extent to which publishers doggedly hound after other media (print and broadcast). Looking back on my experience, magazines across Canada having been doing this for years. In fact several base their mere existence on the awareness they can only generate through the affordable online community of bloggers. What have publishers been doing for the past 3 years? I recommend all publishers get out there and read The Long Tail by Chris Anderson now and feel ashamed for not thinking of it first!

Justin Renard, Puffin Marketing Officer

MyPenguin

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